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A mountain bike is a type of bicycle that is specifically designed for off-road cycling on rough terrains such as dirt, mud, and rocky trails. The bicycle is a high-quality mountain bike with a carbon steel frame, 21-speed Shmeng derailleur, and disc brakes. It has a front suspension fork and a lightweight aluminum alloy rim. The saddle is described as high-grade and the pedals are specialized for mountain biking. It also comes with specialized tires and a handlebar made of black carbon steel. The bike is packaged with care, including wheel clips and multiple layers of packaging.
✅Frame: Carbon steel bike frame, strong and durable to withstand the toughest of terrains
✅ Derailleur: 21s Shmeng (1:1), ensures smooth gear shifts
✅Hub: F: quick release steel R: steel, can be easily repaired in case of a flat tire
✅Saddle: High-grade full support high gloss saddle, that provides maximum comfort for cyclists
✅Weight: 16kg, lightweight and easy to carry around
✅Durable, heavy-duty front fork with 38thicker tube suspension for maximum comfort and handling.
✅Handlebars are made of black carbon steel for a sleek, modern look.
✅Rims are made of aluminum alloy straight T rim to provide the best traction and braking power.
✅Outer tires are 26 inches with 2.125-inch specialized tires for optimal stability and grip in all weather conditions.
✅Pedal is made of Jinyuanda specialized pedal for maximum control and efficiency when riding on any surface.
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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bmartservices.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@bmartservices.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bmartservices.com.
That's a really good bike. I'm having a lot of fun riding it. Came perfectly tuned
I love it, it looks awesome and my favorite color! Wasn't too too terrible to assemble out of the box but the gear change cables were not properly adjusted so I did not have use of all gears till a bike-shop tuned it for me and I wish it had a clutch derailer especially in this price range! Also regret buying a rigid tail as my tail is getting old and can't take the bumps like it used too lol but it really is a cool bike and I'm not going over jumps or crazy mountain trails with it so it is great for what I need
Very comfortable bike you can easily spend time on commuting, recreational riding, errands, etc. The disc brakes at this price point definitely a plus and the shifting smooth.
I really do like the bike, but the instructions for putting it together were non-existent and what they had didn't make any sense. I assumed assembly would be really easy. I was wrong. Putting on the front brake assembly was very hard and probably still don't have it exactly the way it needs to be as it still makes noise from time to time. Seat was extremely uncomfortable so I bought a different seat. But overall the bike is very nice and very light. The changing gears is much better then I thought. It doesn't come with kickstand which is amazing, but should have known but hardest part is a standard mounting kickstand will not work. If you have the patience to put it together, overall you will enjoy the bike.
Really like this bike. I was able to assemble myself but ended up taking it to a bike shop to tune it. Had issues when I assembled it trying to get brakes and gearshift right, but after tuneup, works great
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We always aim to make sure our customers love our products & Services, But if you do need to return an order, We’re happy to help, just email us directly within 15 days and we’ll take you through the process!
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