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Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
For Assistance Placing Orders, Call Our Customer Service at +1 (571) 310-1466
All our products are intact and never used. However, product packages might be damaged due to shipping and warehouse inspection.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bmartservices.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@bmartservices.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bmartservices.com.
This unit comes complete with a garden hose adapter and a check valve. The water level is activated at about 1.25 inches which is just perfect for my usage. it will automatically turn off at about 1/8 of an inch to assure long life of the pump. Not suitable for muddy areas. The long cord is a perfect length of about 10 feet and is waterproof. Overall I am very please at the operation with this little might tiger.
Works great! It is keeping our basement from flooding when our sump pump cannot keep up.
My water depth was over the 5 gallon bucket in crawl space. Main water line had burst. With 50 foot hose down hill. Leak filled complete crawl space up with clean water. I drilled holes in a 5 gallon bucket, set in water. At over 1,600 gallons per hour, it took a few hours but took it down to no water. Very good pump.
I use this when my sump can’t handle all the water after heavy rain. It works great and helps my sump catch up/ highly recommend!
Bought this unit to put in a sump pit after the pedestal pump failed. Got me through a couple of weeks of torrential rains until I could get an appropriate sump pump.
Free Delivery & Free Estimate
We supply most our products to our customers for Free in the loca areas. So stay tuned for exclusive free delivery on time!
Satisfied or refunded
We always aim to make sure our customers love our products & Services, But if you do need to return an order, We’re happy to help, just email us directly within 15 days and we’ll take you through the process!
Free Estimate for Services
We provide the free estimate for all of our services. Please let us know the details information of your work and we will get back to you with the estimated cost and schedule the work to be done.
Secure payments
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.