For Assistance Placing Orders, Call Our Customer Service at +1 (571) 310-1466
ITEM DESCRIPTIONS:
The LG 18,000 BTU Window Air Conditioner with Heater is perfect for year-round comfort in rooms up to 1,000 sq. ft. It offers powerful cooling, heating, and dehumidifying with easy smartphone and voice control using LG ThinQ, Alexa, or Google Assistant. The unit features 4-way air direction, an auto-restart function, and a removable washable filter. With a 24-hour timer and simple installation kit, it’s a convenient, efficient choice for keeping your space comfortable in any season.
ITEM FEATURES:
✅ Powerful 18,000 BTU cooling and 12,000 BTU heating for rooms up to 1,000 sq. ft.
✅ Wi-Fi-enabled with LG ThinQ app, Alexa, and Google Assistant control
✅ 4-in-1 functionality: cool, heat, dehumidify, and fan for all-season comfort
✅ Easy-to-install with included kit, fitting windows 29"–41" wide and 18" high
✅ Auto-restart and washable filter for convenient, low-maintenance operation
✅ Customizable 24-hour timer and remote for effortless temperature control
SPECIFICATIONS:
✔️ Product Depth: 30.51 in
✔️ Product Height: 16.85 in
✔️ Product Width: 25.51 in
✔️ Window Opening Maximum Height: 36 in
✔️ Window Opening Maximum Width: 41 in
✔️ Window Opening Minimum Height: 18 in
✔️ Window Opening Minimum Width: 29 in
✔️ Air Conditioner Features: Filter Light Reminder, Timer, Wi-Fi Enabled
✔️ Air Conditioner Product Type: Window Unit
✔️ Air Direction/Circulation: 4-way
✔️ Amperage: 15, 7.8
✔️ Voltage: 230/208 volt
✔️ Wattage: 1560 watts
✔️ Appliance Category: A/Cs and Fans
✔️ BTU Cooling Rating (ASHRAE): 18000 BTU
✔️ BTU Cooling Rating (DOE SACC): 18000 BTU
✔️ BTU Heat Rating: 18000 BTU
✔️ Color Family: White
✔️ Combined Energy Efficiency Ratio (CEER): 11.1
✔️ Control Type: Remote Control
✔️ Controls: Digital
✔️ Cooling Area: 1000 Sq. Ft.
✔️ Cord Length: 5 ft.
✔️ Coverage Area: 1000 Sq. Ft.
✔️ Decibel (Sound) Rating: 61 dBA
✔️ Energy Efficiency Ratio (EER): 11.2
✔️ Filter Type: Washable
✔️ Heater Included: With Heater
✔️ Included: Remote Control, Window Panels
✔️ Number of Cool Settings: 2
✔️ Number of Fan Speeds: 2 Speeds
✔️ Pack Size: 1
✔️ Plug Type: Perpendicular
✔️ Power Options: Plug-in
✔️ Remote Access: Remote Access
✔️ Requires Hub?: No Hub Required
✔️ Smart Home: Smart Home Enabled
✔️ Smart Home Protocol: Bluetooth
✔️ Voice Control Hub Required: No Hub Required for Voice Control
✔️ Window Type: Double Hung, Single Hung
✔️ Works With: Alexa, Google, SmartThinQ
✔️ Product Weight: 126 lb
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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bmartservices.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@bmartservices.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bmartservices.com.
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Satisfied or refunded
We always aim to make sure our customers love our products & Services, But if you do need to return an order, We’re happy to help, just email us directly within 15 days and we’ll take you through the process!
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